Your shippers, shipping – without calling you.

Book, track, pay and self-serve from one window, with the orders arriving however they already leave their systems and the carrier chosen by rule rather than by habit.

Book a walkthrough The whole platform

The argument

Every routine phone call is a product failure.

A shipper rings you for one of three reasons, and all three are answerable without a person.

“Where is it?” – because the tracking they were given is a status code, not an answer. “Can you change it?” – because the change has to go through you. “Why was I charged that?” – because the invoice and the operation are two systems.

Each call costs you a person’s attention at the exact moment the operation is busiest, and none of them adds anything to the parcel.

Self-service is not a cost-cutting exercise here, it is a quality one. A shipper who can see the real event log, change a delivery themselves and open an invoice line down to the scan stops needing you for the routine and starts calling you only when something is genuinely wrong.

That is also the moment they stop shopping for a cheaper carrier, because what they would be giving up is visible.

Proactive notifications and self-service change together are worth −35% of inbound calls – comparable implementations.

Lastmily · Shipping

Ship from anywhere

Six ways in. One shipment out.

No integration project before the first parcel moves.

Order intake

Shopify
API
ERP
WMS
Shipper app
XLS

Shipper app

Book, track, pay, self-serve – the shipper’s own view of their own parcels, on the same record you work from.

Shipment & label

Created, priced and routed in one step. The label comes out of the same decision that put the parcel on a round.

Multi-carrier shipping

Your own fleet and the carriers you buy from, chosen by rule on every shipment rather than by habit.

White label

Their brand, your operation.

A shipper who sends their customer to a page with your logo on it has handed you their relationship. Most of them would rather not – and the ones who would rather not are the shippers worth keeping.

The same platform, the same event log, their brand on the front. It is the easiest thing on this list to sell them, and it is the reason they stay.

The platform running under a retailer’s own brand

Lastmily · Shipping

Carrier orchestration

The rule that picks who carries it.

Seven inputs, one decision, on every shipment – and the decision is recorded, so you can ask later why this parcel went that way.

LocationArea, postcode, zone, country.

Weight & volumeWhat it actually is, measured at the gate – not what was declared.

Transportation priceWhat each option costs on this lane today.

COD amountWhat has to be collected at the door, and who can collect it.

Service & SLANext day, same day, express – and what was promised at checkout.

Carrier performanceWhat each carrier has actually done on this lane before, from the partner-performance model.

Recipient experienceWhat the person at the door gets, not only what it costs you.

BOX NOW and Clever Point are integrated end to end. ACS, Courier Center, Easy Mail and Speedex are connected – and we will connect anyone you already use.

Give us your rate cards and one week of shipments.

We will run the orchestration rule over them and show you what it would have chosen, and what that would have cost.

Book a walkthrough PUDO & lockers

Lastmily · Networks

Keep reading

CommercialAgreements, price lists, rating and settlement. PUDO & lockersOut-of-home delivery and partner performance. DevelopersOne API for the whole line. Experience layerWhat the shipper’s customer sees.

Lastmily · Shipping

The close

Pick the number we should be measured on.

Then let us measure it before you commit to anything.

Book a walkthrough See the whole platform